Privacy Policy – TCD Medical

Effective Date: 08/04/26

TCD Medical (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.

1. Who We Are

TCD Medical is the trading name of Temperature Controlled Distribution Ltd.

Registered Address:
Unit 6 Woodrow Business Centre
Woodrow Way
Manchester, M44 6NN

Email: info@tcdmedical.co.uk
Phone: 0161 900 1875

2. What Data We Collect

We may collect and process the following data:

Name and contact details (email, phone number)
Company name and job title
Delivery and collection addresses
Service-related information (e.g. shipment details)
Website usage data (via cookies)
Any information you provide via forms or email

3. How We Use Your Data

We use your data to:

Provide temperature-controlled logistics services
Respond to enquiries and provide quotes
Manage deliveries and collections
Improve our website and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to deliver our services
Legitimate interests – to operate and improve our business
Legal obligation – to comply with applicable laws
Consent – where required (e.g. marketing communications)

5. Sharing Your Data

We may share your data with:

Delivery partners and drivers
IT and system providers (e.g. temperature monitoring systems)
Regulatory authorities where required

We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary:

Operational data: typically up to 6 years
Compliance records: as required by GDP and legal obligations

7. Data Security

We take appropriate security measures, including:

Secure systems and restricted access
Temperature monitoring systems with controlled access
Regular system maintenance and updates

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Data portability

To exercise your rights, contact us at info@tcdmedical.co.uk.

9. Cookies

Our website may use cookies to improve user experience.

You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

12. Contact Us

If you have any questions about this policy or your data:

Email: info@tcdmedical.co.uk
Phone: 0161 900 1875