1. Introduction

TCD Medical (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://tcdmedical.co.uk, contact us, or use our services. It has been prepared in accordance with the UK General Data Protection regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Company name: TCD Medical

Website: https://tcdmedical.co.uk

Registered address:  Unit 6, Woodrow Business Centre, Woodrow Way, Irlam, Manchester M44 6NN

Email address: [email protected]

TCD Medical is the data controller for the personal data collected through this website.

3. Personal Data We Collect

We may collect and process the following data:

Identity data: Name

Contact data: Email address, telephone number

Technical data: IP address, browser type, operating system, device information

Usage data: Pages visited, time spent on pages, interactions with the website

Marketing and analytics data: Website usage and conversion data collected via Google Analytics and Google Ads

4. How We Collect Your Data

We collect data through:

Website contact forms

Email or telephone enquiries

Cookies and similar technologies

Google Analytics

Google Ads (including conversion tracking)

5. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide information about our services

Manage and improve our website

Understand how visitors use our website

Measure the effectiveness of our marketing campaigns

Deliver relevant advertising through Google Ads

Comply with legal and regulatory obligations

6. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear consent (e.g. cookies, enquiry forms)

Legitimate interests – to improve website performance and marketing effectiveness

Contractual necessity – where processing is allowed to provide a requested service

Legal obligation – where required by law

7. Cookies

Our website uses cookies and similar technologies to distinguish you from other users and to improve your experience.

These include:

Google Analytics cookies – to analyse website traffic and user behaviour

Google Ads cookies – to track conversions and display relevant ads

You can manage or withdraw cookie consent at any time via your browser settings or our cookie consent tool (where available).

8. Google Analytics and Google Ads

We use Google Analytics to understand how visitors interact with our website. This may include anonymised IP addresses, device information, and browsing behaviour.

We also use Google Ads to promote our services. Google Ads uses cookies to track conversions and to show ads that are relevant to users who have previously visited our website.

Google processes this data in accordance with its own privacy policy:
https://policies.google.com/privac

9. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

Website hosting providers

Analytics and advertising platforms (such as Google)

Professional advisers where legally required

All third parties are required to handle your data securely and lawfully.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate or incomplete data

Request erasure of your data

Object to or restrict processing

Request data portability

Withdraw consent at any time

To exercise your rights, please contact us at [insert contact email].

12. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

13. International Data Transfers

Some third-party providers we use (such as Google) may process data outside the UK. Where this occurs, appropriate safeguards are in place in line with UK GDPR requirements.

14. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.u

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date shown above.